Privacy Policy

Information you provide. This may include your name, email address, phone number, password, veteran or VA-buyer preference, saved searches, favorites, property inquiries and messages, alert and communication preferences, and information you submit while working with a realtor.

Realtor and professional information. Realtor applicants may provide a brokerage name, California DRE license number, professional contact information, an optional headshot, and an optional choice to receive assignment text messages.

Use of the service. We collect the actions needed to provide requested features, such as account and security records, search activity automatically captured when a client deliberately views results, saved-search matches, inquiry history, assignment and outreach history, and technical records such as IP address, browser or device information, timestamps, and application logs.

Property and listing information. We receive property, listing, loan, and media information from listing services and other property-data sources. Information associated with a property is separate from the personal information you provide about yourself.

We disclose information to the active realtor responsible for a client and to authorized administrators when needed to provide client service and operate the marketplace. A former realtor loses ordinary access after reassignment, although limited assignment and governance history may remain available to authorized administrators.

We use service providers for hosting, storage, security, email delivery, phone verification or text delivery when enabled, property and listing data, and analytics when enabled. Those providers receive only the information needed to perform their services. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate safeguards.

We do not sell personal information. We do not use Google Ads, remarketing, advertising personalization, enhanced conversions, Google Signals, or user-provided-data advertising features.

Necessary first-party cookies and similar storage keep you signed in, protect forms and sessions, remember security and theme settings, retain requested application state, and save your analytics preference. Disabling basic analytics does not disable those necessary features or change email, text-message, saved-search, or property-alert choices.

Assumable Alert is prepared to use Google Analytics 4 for basic, non-advertising measurement. Google Analytics is not currently active. If activated, it may use cookies or similar identifiers and receive technical information such as IP address, browser and device details, general location, referrer information, and limited page or conversion categories. We will not send property addresses, search criteria, protected financing values, calculator inputs, phone numbers, email addresses, names, or inquiry text to Google Analytics.

Automatic enhanced measurement and advertising features will remain off. Google describes how it handles information from sites that use its services in How Google uses information from sites or apps that use our services.

If Google Analytics is activated, event-level analytics data will be configured for a 14-month retention period. Google may retain aggregated reporting or information under its own policies for different periods.

You can turn basic analytics on or off at any time through Privacy Choices. The choice is stored in a first-party preference cookie and does not require an account. An observable Global Privacy Control signal is treated as a choice to disable analytics.

Account, property-alert, search-activity sharing, email, and text-message preferences remain separate and can be managed in the relevant account or service controls.

We retain information for as long as needed to provide the service, maintain security, satisfy legal obligations, resolve disputes, and preserve limited governance records. Shared search activity is kept within a rolling 90-day history. The analytics preference cookie expires after one year unless you replace it sooner.

You may ask us to delete your account or personal information. We may verify the request and retain limited information when required for security, fraud prevention, legal compliance, dispute resolution, or de-identified governance history. Data may remain temporarily in protected backups until those backups expire.